FAQ

Last modified on September 28 2024

Do you take credit card, paypal, western union, bitcoin, bank transfer payment?

We only takes bitcoin payment for international buyer. Bank transfer payment for Singapore and Malaysia buyer.
I wish to order it via credit card, paypal, western union, or bank transfer payment. How can i order it?

These payment is not supported at this website. Please order it via other website. (We do not have any recommended website by the moment.
Is it any discount if order via bitcoin or bank transfer payment?

No, we do not offer discount by the moment. Please refer to website listed price.
Your bitcoin payment is different from International rate, why?

We collect bitcoin payment which refer to our Money Changer who can transfer direct RMB to us. The rate is control by them which is 3 - 5 % different from international rate. It is similar to local bitcoins seller.

Where is my order ship from?

Order is ship from Malaysia by DHL.
How long for me to get my order if I pay today?

It will takes 7 to 10 business days for order ship from China to Malaysia. Malaysia to your country by DHL which is normally takes 5 business days. It will taking longer if watch is defective or watch exchange with factory. You have to take risk if parcel lost or custom seized it.
It is more than 15 business days now, why I still not receive my order?

If it is flight delay or custom duties proceed, what you can do is wait it patiently by track at DHL website.
Do you cover custom duties or guaranty delivery to my door?

Order is ship with low value, but it is not with lowest value like 5 USD or 10 USD. If custom charged with duties, it is customers responsibility to pay for custom duties. Custom may seized your order as well due to counterfeit watch, it is not under our guarantee unless customer pay for GDS (Guarantee delivery services)